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  • in reply to: Trouble Streaming Videos #701911

    Thanks for coming to us with this issue, Mick.

    We just ran a test and there does not appear to be an issue with the videos or loading. We also have not had reports from other customers experiencing what you’re experiencing.

    I note that you haven’t had problems streaming other videos, but if the resolution on our videos is larger than you usually watch, they could be slower to load, depending on your internet connection. You could try pausing the video to allow it to load for a short while; sometimes this helps, and then it plays more smoothly.

    If you’re having further issues, don’t hesitate to contact International Living customer service, who will be delighted to help in any way we can: https://internationalliving.com/ilv-and-products/

    in reply to: hotel by airport #701840

    Hi Margaret,

    Thanks for reaching out with your question!

    We have featured layover and day-stay (and overnight) options near Quito Airport in “Ecuador Insider” in the past – here’s a piece that lists some options (scroll down to “The Chance to Relax Between Flights”): https://members.internationalliving.com/november-2018-3/

    Included in this piece is Domenick Buonamici’s establishment, Quito Airport Suites – which has featured in IL a few times, and may be the hotel you’re thinking of. Dom is from Cleveland, Ohio and, according to our Ecuador Correspondent, Donna Stiteler, “a fixer” who prides himself on helping out new arrivals.

    Safe travels!

    in reply to: Looking For A Reputable Lawyer #700494

    Hi Bradley,

    Thanks for getting in touch!

    Two attorneys that have been helpful to other expats, including International Living readers and correspondents, are Camila Moreno cmoreno@morenodidonato.com and Sebastian Cordero scordero@rcpabogados.com.

    Both are are fluent in English and, in our experience, very easy to work with.

    Do report back and let us know how you get on…

    in reply to: bank account #699925

    Hi Douglas – here’s some more information from coastal expat John Williams – you can read John’s article about living off his savings interest in Ecuador here: https://members.internationalliving.com/i-live-off-my-savings-interest-in-santa-marianita/

    John says:

    1. Most of the bigger Co-ops are covered by the COSEDE government insurance up to $32,000 including JEP, Progresso, FINCA Bank. At the government link, you can enter the name of a bank or coop and it will tell you if they are covered: https://www.cosede.gob.ec/conoce-tu-monto-de-cobertura/ (NOTE: You may only be able to access this link from inside Ecuador.) Coverage is similar to the FDIC in that it is a government guarantee of an insurance plan that the financial institutions pay into.

    2. Actual banks pay interest in the 5.0 – 6.0% range on one year CD’s. Co-ops are similar to Credit Unions in the USA and pay 8.0 – 9.5% interest on one year CD’s, and you can have the interest paid monthly into a savings account where you can access it.

    3. Co-ops typically have their open bank accounts at banks. To transfer into a Co-op you need to set up an account and then get their BANK account information from them. The transfer is then from your bank to the Ecuadorian Bank where the Co-op has their account and “for credit to” the bank account of the Co-op, and for further credit to your account at the Co-op. Transfers from an Ecuador Bank to a Co-op are pretty simple and routine. Intra-Ecuador transfers are relatively easy, but Ecuador is a little behind in electronic banking and usually requires you to go to your financial institution to make a transfer instead of being able to do it online.

    in reply to: bank account #699831

    Hi Douglas – thanks for your question!

    We reached out to Jim Santos to get an answer for you – he’s written many articles for International Living magazine and Ecuador Insider. Jim says…

    “The banking situation in Ecuador is reasonably stable, but it is a complex field that requires the input of professionals – especially during the current COVID-19 crisis. Any list that I might draw up would be incomplete at best, and possibly out of date by the time you read it. In general, there are government supported banks, at least one independent bank, and then many cooperativas. The banks are all insured up to a certain amount.

    “Cooperativas however are private banks, much like savings and loans in the US. There are some cooperativas that are insured, but not all. Generally speaking, the cooperativas offer higher interest rates, and make their money making small personal and business loans. As all over the world, you can assume that the higher the interest rate paid, the greater the risk to the investor.

    “I have personal experience transferring funds by wire into and out of Ecuador. I have never had a problem, and fees will vary – both in the US and in Ecuador. For transferring within the country, most banks and cooperativas have web sites where you can transfer to other Ecuador banks. I had two accounts, one in Banco Pichincha for general use (paying bills online, debit purchase) and a savings account at a cooperative JEP.

    “BTW, our Pichincha account was savings also. You will find that writing checks can be a bit of a hassle. They are very particular about signatures matching, and there can be no scratch-throughs, overwrite corrections, or misspellings. Many businesses will not take checks. When it comes to making deposits, some banks have limits on the amount of the check that can be deposited at a time – and there is usually a 7-10 day wait until it is available.

    “One important thing to remember about moving money into Ecuador is the cost of getting it out again. Although there is talk of changing it, currently there is a 5% exit tax on any funds transferred out of Ecuador. This even includes ATM withdrawals and debit purchases. For example, I purchased goods in the Panama airport once with my Banco Pichincha debit card, and found the bank charged the 5% exit tax on a purchase of less than $30.

    “Many expats have found the advice and assistance of professionals to be well worth it. Two you may consider are Sebastian Cordero ( scordero@rcpabogados.com ) and
    Camila Moreno ( cmoreno@morenodidonato.com ). Both are Ecuadorian attorneys who deal in immigration and banking issues. Both are fluent in English and very easy to work with.”

    Jim Santos
    http://jimsantosblog.com

    in reply to: cuenca info #699820

    Hi Robert – thanks for your question! I hope you’ve been enjoying your online property search.

    Sayausi is close to Cuenca – they are both in the Andes Mountains and in close proximity to the Cajas National Park. Sayausi is a large rural area, known for agritourism in recent years – you can see it on the map in relation to Cuenca here: https://www.google.ie/maps/place/Sayausi,+Ecuador/@-2.7920729,-79.363946,10.75z/data=!4m5!3m4!1s0x91cd39bb17ef0433:0xb825c0460bdeab60!8m2!3d-2.7873716!4d-79.1774268

    Sayausi is at a slighter higher elevation than Cuenca (9,090 feet vs. 8,400 feet), so you can expect it to be somewhat cooler, although the climate here is also temperate, prime for growing agricultural produce.

    I hope that helps – good luck with your property search!

    in reply to: Issues re: selling a condo #695957

    Hi Donald – thanks for your question! We asked expat and IL contributor Jim Santos to share his situation… Here’s what he says…

    Donald,

    We sold our high-rise condo in Salinas last spring, and I strongly recommend that you employ an Ecuadorian attorney. This is especially important if you will not be in the country when it sells (like us). You can get a “poder”, or Power of Attorney, and they can then sign for you. Think about it this way – you are selling, but the other person is buying too – so how can it be less complicated than when you were the buyer? You need someone you trust to draw up the contract and other paperwork, calculate the fees and taxes involved, and to make sure they are paid. Two attorneys that have been helpful to other expats are Sebastian Cordero scordero@rcpabogados.com or Camila Moreno cmoreno@morenodidonato.com .

    Some other tips:

    • Realtors do not cooperate much in Ecuador. Tell several realtors about your property, but do not sign exclusive listing agreements with any of them. Make sure it is clear upfront what percentage commission you are offering, and what the sale price is. I have heard of some agents offering to “try harder” to sell your unit if you pay them a bonus upfront. Needless to say, this is not particularly ethical, and these agents should be avoided. Ask to see the realtor’s ACBIR card (this will show that they are registered and licensed)
    • Everyone will ask you “what is the lowest amount you will accept”. Don’t answer, or use our response, “What is the largest amount you will pay?”. There are a lot of properties on the market now, and many will make offers requesting large discounts, so price your unit accordingly.
    • Our buyer was found by one of our guardians. Let all of the staff in your building know your unit is for sale, and offer a bonus to the one that can find you a buyer (provided it is not a real estate agent they bring). That way, you save on commission.
    • Post your sale on social media like Facebook, Instagram and Twitter
    • When you have an offer, ask your attorney to estimate the total cost of the sale to you, and see if you can have the downpayment cover your expenses, and deposited in your Ecuador bank account until the sale closes. That way, no exit tax on that amount.
    • Remember if you sell to a North American or an Ecuadorian who can pay from a US or Canadian bank account, you will not need to pay exit tax.
    • Be patient! Every offer is different, and you will have to weigh many factors – possible commission, exit tax, currency conversion, etc. Make sure you know what you will actually take from the sale before agreeing.

    Hope this helps. Good luck, and feel free to ask any other questions about the process.

    -jim

    in reply to: bank account #695348

    Hi Robert – The best thing might be to speak to an in-country attorney about your particular situation; they might have some recommendations about the best way to approach it. We have a list of some attorneys and other resources in our Rolodex: https://members.internationalliving.com/country_clubs/ecuador/rolodex/

    in reply to: bank account #695341

    Hi Robert – thanks for your question!

    In short, yes, you have to be in Ecuador to set up a bank account there. You will have to visit a local branch and provide proof of your (Ecuadorian) address.

    However, bear in mind that many expats live in Ecuador without opening a local bank account. They simply withdraw money from their U.S. bank account using ATMs in Ecuador. Since Ecuador uses the U.S. dollar, this process is made easier.

    Opening an Ecuadorian bank account is relatively simple if you are an Ecuadorian resident. Since the country is typically not a source of (or a destination for) laundered funds, the banking controls are not as strict as in other Latin American countries. On the other hand, Ecuador is not an international banking center, and all banks are Ecuadorian owned and operated. Most banks require that you have a resident’s visa to open a checking account, but most will open a savings account for non-residents. (If you do open a savings account here, you can get up to 8% interest.)

    In addition to providing proof of residence status with your cédula (resident’s ID card), you’ll need a copy of a utility bill showing your address and your passport to open a checking account. Depending on the bank, you may also be asked to provide references. The process usually takes less than an hour. An attorney, local resident, or real estate agent can assist you in opening an account and make sure you understand the rules and requirements, although larger institutions almost always have bilingual employees.

    There are a number of good banks in Ecuador with convenient hours and many with internet banking services. Be aware that bank deposits are insured for only $32,000. Banco del Pichincha is first rate, as are Banco Guayaquil, Banco del Pacífico, and Banco Bolivariano.

    Nonetheless, we suggest that you keep only a year’s worth of living expenses in the bank at any given time. And remember, under FBAR (Foreign Bank Account Reporting), the U.S. requires you to report amounts of $10,000 or more held in foreign banks (whether the $10,000 is all in one bank or you have smaller amounts in several banks that add up to that number).

    By the way, Bancos Guayaquil and del Pacífico have arrangements with the U.S. government to accept direct deposits of U.S. Social Security transfers.

    Hope that helps!

    in reply to: Quito suburbs for retirement #691066

    Hi Ed,

    Thanks for your question!

    Generally, those seeking lower altitudes in Ecuador head to the coast. Your primary choice as an expat in Ecuador comes down to the highlands or the coast. Quito is a highlands city, sitting in the Andes at 9,350 ft.

    You can find our guide to Quito’s best neighborhoods for expats (and rental information) on your Insider website here: https://members.internationalliving.com/country_clubs/ecuador/where-to-live/where-to-live-quito/

    Our guide to renting and buying in Ecuador is here: https://members.internationalliving.com/country_clubs/ecuador/buying-property/

    Also, stay tuned to your inbox for a special ‘Ecuador Insider’ video from Jim Santos about one particular Quito suburb, coming in November!

    If you are interested in mountain towns in Ecuador at a lower elevation, Cuenca and Cotacachi sit slightly lower than Quito, and Vilcabamba at an elevation of about 5,000 feet. Start your exploration here: https://members.internationalliving.com/country_clubs/ecuador/travellers-ecuador/

    Hope this helps and thanks again for getting in touch!

    in reply to: You Got it wrong #690187

    Hi William,

    Thanks for being an Ecuador Insider member – and thanks especially for getting in touch. You are correct. The investor visa requires an investment equal to 100 times the Ecuadorian minimum monthly wage, which right now is 394 dollars. We’ve been in touch with Camila, and she assured us that she usually rounds this out, and lets people know that the investor visa requires an investment of $40,000. She misspoke in the interview, and we apologize for the error. We’ve now posted a correction above the interview.

    in reply to: Very helpful #687314

    Thank you for your kind words, Lawrence!

    We are always happy to help!

    in reply to: Airplane flights #687311

    Hi Lawrence,

    Thanks for taking the time to reach out and post your question on the forum!

    Remember that Ecuador is a relatively small country. Your information is correct – all flights inside of Ecuador run through Quito, the capital. An exception is that it is possible to get a flight from Guayaquil to the Galápagos Islands.

    Hope that helps and good luck planning your trip!

    Thanks again for your question.

Viewing 13 posts - 1 through 13 (of 13 total)